Manufacturing
Supplier quality incidents for a manufacturer
A manufacturer logs a quality incident against a supplier and a delivery batch, with photos and the cost of the problem. The supplier responds with a corrective action through a portal. Purchasing sees incidents per supplier over time.
Automatically generated draft
Written by machine against our own engineering playbook. The company is invented; the decisions are the ones we would make on a real build. A reviewed blueprint goes further — nine sections, agreed line by line, and it is what the build is tested against.
Section 01 · What has to work
A manufacturer logs a quality incident against a supplier and batch with cost and photos, and the supplier submits a corrective action plan through their portal.
Section 03 · Screens
Every screen, and what it is for.
- ›Dashboard — Manufacturer purchasing, views incident metrics per supplier over time, filtering by date range; instant metric render.
- ›Incident List — Manufacturer quality team, views all active and closed quality incidents with filters; instant table sort.
- ›Log Incident — Manufacturer quality engineer, submits supplier, batch id, cost, and photo attachments; instant form validation.
- ›Supplier Portal — Supplier rep, views assigned quality incidents and submits corrective action text; instant submission confirmation.
- ›Incident Detail — Manufacturer and supplier, views full incident history, photos, and corrective action status; instant photo load.
Anything not on this list is not in version one. That is what keeps a fixed price fixed.
Section 04 · The data model
What it stores, and who can read a row.
incident
id uuid, manufacturer_org_id uuid, supplier_org_id uuid, batch_id text, cost_impact numeric(10,2), status enum(logged, under_review, action_submitted, resolved, closed), created_at timestamptz
Access · Manufacturer org members and assigned supplier org members can read.
attachment
id uuid, incident_id uuid, file_url text, uploaded_by uuid, created_at timestamptz
Access · Manufacturer org and assigned supplier org members can read.
corrective_action
id uuid, incident_id uuid, submitted_by uuid, root_cause text, preventative_measures text, submitted_at timestamptz
Access · Manufacturer org and the submitting supplier org members can read.
Those access rules belong in the database, not in the screens. Someone who edits the address bar still cannot read a row that is not theirs — and the test that proves it blocks delivery if it fails.
Section 05 · States
logged → under_review → action_submitted → resolved → closed
Most scope arguments three weeks into a build are really arguments about a state nobody named at the start.
Section 06 · Where this breaks
What bites products like this one.
Large photo uploads from shop floor mobile devices time out on poor factory network connections.
Client-side image compression before upload and chunked resumable multipart storage.
Suppliers viewing incidents belonging to other supplier organizations through portal URL tampering.
Row Level Security policies scoped strictly to the authenticated user's organization UUID.
Section 08 · Deliberately left out
What version one does not do.
- ×Automated email notifications for supplier responses — Manual dashboard checking for v1, saves 2 days, add when suppliers complain about latency.
- ×PDF export of incident reports — Native browser print-to-pdf suffices for v1, saves 1 day, add when formal compliance audits require it.
This is the section that protects the date, and the only place in the document where somebody says no. It is also why clients trust the rest of it.
Still open
What we would ask before quoting.
- Do suppliers need multi-user accounts per organization or is a single shared login per supplier sufficient for version one?
- Should incident costs support multiple currencies or is USD hardcoded for all calculations?
Half of this already exists
Doc Intake
The paperwork half of this is a solved problem: documents read on arrival, validated against your rules, and a person asked only about what does not add up.
It is one of our pre-built products: the code is handed over to you, adapted to your own wording and rules, and the rest of the specification above is built on top of it rather than from scratch.
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